Carpet Cleaning Perth

Enquire Now Our professional team of cleaners use evidence-based carpet cleaning techniques and are trained in stain removal, anti-bacterial treatment, emergency spills and mold treatment. Southern Cross Cleaning’s employees meet onsite to discuss carpet cleaning requirements and recommend the best course of action in each situation. Our services extends to rug cleaning, fabric chairs, lounges and matrices. Whether it be hot water extraction or encapsulation methods, we have got you covered.

Hot Water Extraction

The first step when performing Hot Water Extraction is to inspect the carpet determining the type of flooring and which best technique will be best to use.

This initial inspection is where our cleaners identify any stains or marks, from there we can decide which stain spotter will be used prior to cleaning the carpets. We are experienced in dealing with stains such as oils, blood, urine, food and dirt, each stain requires a specific spotter. 

It is important to take the time to prepare the room by removing any furniture, the less furniture the better the outcome. After removing the furniture, we do a thorough dry vacuum removing any loose dirt from the flooring, paying close attention to edges, corners, and behind doors. Once complete, we then pre-spray the floors with carpet cleaning solution which begins to work on the stain or mark instantly.

We then perform a deep clean to the carpets by using our Hot Water Extraction equipment. We inject hot water into the carpets and extract with our Razorback wand and hoses.

We then complete the process by using a carpet deodoriser, leaving the carpets deeply clean and smelling fresh. With Hot Water Extraction, there will be some moisture that remains in the carpet which will require time to dry, so it is best to open windows and doors to circulate air and help speed up the drying process.

For the extra tough stains

If the carpets are badly soiled, we find the best method is to agitate the solution with a rotary machine, so the solution penetrates the carpets and helps loosen the dirt. We use soft brushes on our Rotowash which works perfectly.

For the stairs and furniture

Along with cleaning carpet, we also use the same Hot Water Extraction process on stairs and furniture fabrics such as chairs and couches.  We use the smaller Sabrina Extraction Machine for these jobs.


When performing Encapsulation Carpet Cleaning, it is important to follow the same initial process as with Hot Water Extraction cleaning.

Again, the first step is to inspect the carpet closely and determine the type of flooring and the best technique to use, while simultaneously identifying the types of stains that are present, allowing us to consider which stain spotter will be the most effective.

As with Hot Water Extraction, it is also important to take time to prepare the room by removing any possible furniture such as mats, chairs, tables, and anything else removable.

After removing the furniture, we do a thorough dry vacuum to remove loose dirt from the carpet, paying attention to edges, corners and behind doors.

Cimex Encapsulation Pads

Encapsulation is a completely different process to Hot Water Extraction; the Encapsulation solution is added to the reservoir on the Cimex Machine, we then use Cimex Encapsulation Pads.

The cleaning solution is fed through the pads as they rotate on the carpet; the solution penetrates the carpet leaving a white foam on the surface. The technology behind Encapsulation Carpet Cleaning is very simple and clever. Dirt clings to carpet fibres, and when we agitate the cleaning solution into the carpet, it surrounds the dirt particles and frees them from the carpet fibres, allowing the dirt to be removed when vacuuming.

Benefits of Encapsulation Carpet Cleaning

There are many benefits of Encapsulation Carpet Cleaning, mainly, your carpets are left drier as opposed to Hot Water Extraction where they will still be damp and require additional drying time. It is a substantially quicker process, and the equipment is lighter and more easily moved around offices and buildings. Your carpets are left clean, and most importantly, after Encapsulation Carpet Cleaning, each time you vacuum more encapsulated dirt is removed.